Cookie Policy

This Cookie Policy explains how TrackerAI Ltd ("we", "us", "our") uses cookies and similar technologies when you visit trackerai.ai or use our platform. It should be read alongside our Privacy Policy.

1. What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently and to provide information to site owners. Cookies can be "session" cookies (deleted when you close your browser) or "persistent" cookies (remaining on your device for a set period or until you delete them).

Similar technologies include local storage, session storage, and pixel tags, which function in comparable ways. References to "cookies" in this policy include all such technologies.

2. Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the Service to function. They cannot be disabled. They include:

• Authentication tokens — keep you signed in during your session
• CSRF protection tokens — prevent cross-site request forgery attacks
• Load balancing cookies — ensure requests are routed to the correct server

Functional Cookies

These cookies remember your preferences and enhance your experience:

• Theme preference — remembers your display settings
• Last visited section — returns you to where you left off

Analytics Cookies

We use anonymised analytics to understand how visitors interact with our website, which pages are most popular, and where users encounter difficulties. This data helps us improve the Service. Analytics data is aggregated and does not identify you personally.

Marketing and Preference Cookies

Currently, we do not use third-party advertising or retargeting cookies. If this changes, we will update this policy and seek your consent where required.

3. Third-Party Cookies

Some pages may embed content or tools from third parties (such as embedded video players or maps). These third parties may set their own cookies when you interact with their content. We do not control these cookies and recommend reviewing the relevant third party's cookie policy.

4. Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to:

• View cookies currently stored on your device
• Block all or certain cookies
• Delete cookies when you close your browser
• Set preferences for specific websites

Note that blocking strictly necessary cookies will prevent you from signing in or using key features of the platform. Links to cookie management guides for common browsers:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

5. Your Consent

When you first visit our website, we display a cookie banner that gives you the choice to accept or decline non-essential cookies. You can change your preferences at any time by clicking the cookie settings link in the footer.

Strictly necessary cookies do not require consent as they are essential for the Service to operate.

6. Changes to This Policy

We may update this Cookie Policy as we introduce new technologies or change how we use existing ones. Check back periodically or watch for a notice on our site.

7. Contact Us

If you have questions about our use of cookies, please contact us at hello@trackerai.ai.